Frequently asked questions
What types of products does Health Mart offer?
Health Mart specializes in premium health products, including organic instant coffee infused with beneficial ingredients such as Tongkat Ali and Ginseng. Our offerings are designed to enhance energy levels and support a healthy libido, providing all-natural solutions for vitality and intimacy.
How do I know if your products are safe and effective?
All our products are crafted using high-quality, organic ingredients. We prioritize safety and efficacy by sourcing ingredients that are backed by scientific research. Each product is formulated to meet strict quality standards, ensuring that they are both safe for consumption and effective in promoting wellness.
What is the return policy for Health Mart products?
Customers may request a return within 30 days of delivery, provided the item is unused, in its original packaging, and not damaged or altered. Certain items, such as perishable goods, may not be eligible for return. For more details, please refer to our return policy.
How long does shipping take?
Orders are processed within 1-3 business days. Shipping times vary based on the selected method: Standard Shipping typically takes 5-10 business days, while Expedited Shipping takes 2-5 business days. Please note that delivery times may be affected by external factors beyond our control.
Do you offer international shipping?
Yes, Health Mart ships to select international locations. Customers should be aware that additional customs fees, duties, and taxes may apply, which are the responsibility of the customer upon delivery.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor your shipmentâs progress until it arrives at your designated address.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of delivery. Include photos of the item, and we will arrange for a replacement or refund as appropriate.